Shipping Policy

International Customers are responsible for all import duties.

To ensure a secure and reliable shipping experience, all orders are tracked to prevent any potential fraudulent activities. This is why our shipping prices may be slightly higher than average. By implementing tracking systems, we can closely monitor the movement of packages and mitigate the risk of fraud or loss during transit. This additional security measure helps to protect both our customers and our business. We believe that investing in a reliable tracking system is necessary to maintain the integrity of our shipping process and provide peace of mind to our valued customers.

1. UK Shipping:
- Standard Shipping: Estimated delivery within 2-5 business days.
- Express Shipping: Estimated delivery within 1-2 business days.

2. Europe Shipping:
- Standard Shipping: Estimated delivery within 5-12 business days.

3. International Shipping:
- Standard Shipping: Estimated delivery within 7-16 business days.

Shipping Policy:
We offer shipping services to customers located in the UK, Europe, and internationally. Please note the following details regarding our shipping process:

1. Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
- During peak seasons or promotional periods, processing time may be slightly longer. We appreciate your patience during these times.

2. Shipping Methods:
- We utilize reliable shipping carriers to ensure timely and secure delivery of your orders.
- The available shipping methods will be displayed during the checkout process, and you can choose the one that best suits your needs.

3. Shipping Costs:
- Shipping costs will vary based on the destination and the weight of the package.
- The exact shipping cost will be calculated and displayed at the checkout page before you finalize your order.

4. Delivery Time:
- Delivery times may vary depending on the destination and the chosen shipping method.
- Estimated delivery times will be provided during the checkout process, but please note that these are only estimates and not guaranteed delivery dates.

5. Customs and Duties:
- For international orders, please be aware that customs fees, taxes, or import duties may apply upon arrival in your country.
- These additional charges are the responsibility of the customer and are not included in the product or shipping costs.

6. Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can use this tracking number to monitor the progress of your shipment on the carrier's website.

7. Lost or Damaged Packages:
- In the rare event that your package is lost or damaged during transit, please contact our customer support team as soon as possible.
- We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution for you.

Please note that this shipping policy is subject to change, and any updates will be communicated on our website. If you have any further questions or concerns regarding our shipping policy, please feel free to reach out to our customer support team.

Company number: 15455635

Company name: CERI Jerseys LTD

Registered office address: 18 Whitefoot Terrace, Bromley, Kent, England, BR1 5SH